Please click on one of the frequently asked questions below to reveal the answer.
A. If a medical certificate is necessary your claims handler should have explained this to you and provided you with a medical certificate to be completed. If you have been asked to get a medical certificate completed but were not given the form, you may download this form:
Click here for Cancellation claims
Click here for Curtailment claims
Click here for Medical claims
However, this is a generalisation and to give you specific advice based on your own policy cover please contact us to discuss the case with a claims handler.
Click here to go to the Claim section of the website, select the section you wish to claim under and you will see your options for how to submit a claim to us.
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