Inconvenienced by delayed travel? Select this section if you would like to make a claim, either under a policy benefit, or travel disruption cover if your policy covers additional expenses.
Select this section if you had to cancel your trip, missed your departure or had to abandon your travel plans due to a delay.
Injured or fallen ill? Select this section if you incurred medical expenses on your trip, were seriously injured or had to come home early (curtailment). If you were hospitalised you may also be able to claim for hospital benefit.
Select this section if you had items (including money and ski equipment) lost, stolen or damaged and/or incurred costs to obtain an emergency passport, or if your luggage was delayed and you had to make emergency purchases.
Select this section if you wish to claim because the ski slopes at your resort were closed during your trip, or to reclaim unused Ski Pack or ski equipment hire costs.
Select this section if you wish to pursue a civil action against a third party who caused you bodily injury, or if you are subject to a liability claim and wish to claim the protection as provided by your policy.
Claim type not listed above?
Independent claims management on behalf of insurers.
Rightpath Claims is a specialist third-party claims administrator company (or TPA). We are appointed by insurers to manage insurance claims which relate to travel on their behalf.
Trusted by insurers, and with a focus on providing the highest level of customer service, we are here to help manage your claim.
Please note: Lloyd’s is proposing to transfer certain EEA insurance policies to Lloyd’s Brussels. The proposed transfer will not change terms and conditions of any policy, except that Lloyd’s Brussels will become the insurer and Data Controller in respect of the transferred policies. Further information about the proposal (including whether it could affect your pre-transfer position), which policies are transferring, your rights and what you need to do can be found at lloyds.com/brexittransfer.
Just some of our partner organisations.
"Large scale claims management requires speed, diligence and expertise that is second to none. It is this, coupled with their professional yet friendly approach, that World Wide Internet Insurance Services Ltd has come to rely upon with Rightpath Insurance Solutions"
"We have always been extremely happy with the service received from Rightpath. Staff are friendly, knowledgeable, highly professional and are not afraid to go the extra mile to support both clients and Insurers alike."
"[We] have worked with Rightpath Insurance Solutions for many years as our preferred claims administrator [and] a trusted partner that we can rely on for the highest standards of customer service, detailed MI and prudent cost containment delivered by a friendly, accessible team."
"The delivery of a quality insurance product is only achieved when claims are handled courteously, promptly, empathetically and with considered expertise. Rightpath Claims provide this for our customers."
"In our view [Rightpath Claims] are the market leader in [the travel claims] sector. Feedback from customer surveys indicate that they provide outstanding service
time and time again."
"Rightpath Claims have provided an outstanding service to our insureds through a combination of experience and fully utilised technology. Claims are handled with accuracy and efficiency and their management information sets the standard in consistency and completeness."
"Rightpath offer an innovative and first class approach to travel claims handling that is delivering all that was promised. Client feedback is very positive and the overall service delivery is everything we had hoped for when selecting them."
"Rightpath Claims provide an excellent service both to our customers and to us as clients. Their proactive approach to claims management enables a consistent and robust claims service and is supported by MI produced to a high standard of quality and accuracy."
Do you have an enquiry regarding a claim, or are you an insurer looking to outsource their claims administration? Please use the contact details provided below.
Rightpath Claims, PO Box 6430, Basildon SS14 0QT, UK
09:00 - 17:00 Mon - Fri (closed Bank Holidays)
+44 (0)20 8667 1600