Website Terms & Conditions

Website Terms of Use
By accessing and using this website, you agree to be bound by these Terms of Use. If you do not agree with these terms, you should cease using the website immediately.

1. Use of the Website
This website is provided for the purpose of submitting, managing and accessing insurance claim information and related services. You agree to use this website only for lawful purposes and in a manner which does not infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any other person.

2. Website Content
The content of this website is provided for general information purposes only and may be amended or updated without notice. Whilst we make reasonable efforts to ensure that the information contained on this website is accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, regarding its accuracy, completeness, reliability or suitability for any purpose.

3. Intellectual Property Rights
This website, including but not limited to its content, layout, design, graphics, logos, software, databases and underlying data, is owned by or licensed to us and is protected by copyright, database rights, trade marks and other intellectual property laws. No part of this website may be copied, reproduced, republished, downloaded, transmitted, distributed or commercially exploited without our prior written consent, except as permitted by law.

4. Prohibited Activities
You must not:

• Use any robot, spider, scraper, crawler, bot or other automated means to access, monitor, extract, copy or collect information or data from this website.
• Carry out any form of screen scraping, data mining, data harvesting or automated data collection.
• Access or attempt to access areas of the website, systems or data for which you have not been authorised.
• Circumvent, disable or interfere with any security features, access controls or technical measures implemented on the website.
• Use the website in any manner that may damage, disable, overburden or impair its operation.
• Introduce viruses, malware, malicious code or any other harmful technology.
• Use information obtained from this website for commercial purposes without our prior written consent.

Any breach of this section may result in immediate suspension or termination of access and may lead to legal action.

5. Data Protection and Confidentiality
The website may contain confidential information and personal data. Users must not disclose, copy, transfer, distribute or otherwise make available any information obtained from this website except where expressly authorised or required by law.

Any personal data accessed through the website must be processed in accordance with applicable data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

6. Monitoring and Security
We reserve the right to monitor use of the website, including user activity, login activity and access patterns, to protect our systems, users and data.

We may investigate suspected misuse of the website and cooperate with law enforcement agencies where appropriate.

7. Cookies
This website uses cookies that are necessary for the operation and security of the website. By using the website, you acknowledge that cookies may be used in accordance with our Cookie Policy.

8. Links to Third-Party Websites
This website may contain links to third-party websites. Such links are provided for convenience only and do not signify endorsement. We accept no responsibility for the content, security or availability of third-party websites.

9. Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from the use of, or inability to use, this website.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot legally be excluded under applicable law.

10. Suspension and Termination
We reserve the right, without notice, to suspend, restrict or terminate access to the website where we reasonably believe that:

• These Terms of Use have been breached;
• The website is being misused;
• There has been unauthorised access or attempted access;
• Automated scraping, harvesting or extraction of data has occurred or is suspected.

11. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.